Cancellation and Refund Policy for Blue Star Engineering

1. Order Cancellation

You can request to cancel your order within 24 hours of placing it.

To cancel, contact our support team on our website.

Once the order is shipped or processed, cancellation may not be possible.

2. Refund Policy for Products

Refunds are available if the product is defective, damaged, or incorrect.

To request a refund, contact us within 24 hours of receiving the product.

Please provide proof of purchase and photos of the damaged/defective item.

Refunds will be processed within 3 working days after approval.

Shipping charges are non-refundable, unless the mistake is ours.

1. Service Cancellation

Services can be canceled up to 48 hours before the scheduled date.

To cancel, contact us.

Cancellations made less than 48 hours before the appointment may be subject to a cancellation fee or may not be eligible for a refund.

2. Refund Policy for Services

Refunds are available if the service was not provided as agreed or was unsatisfactory.

Refunds will be processed after we review your complaint.

Service refunds are at our discretion and may be partial or full.

1.

Processing time for Refunds may take 1 to 3 working days to reflect in your account.

2.

Customized orders may be non-refundable or subject to special conditions.

For questions, cancellations, or refund requests, please contact us at:

Blue Star Engineering
Phone : +91 7400102913
Email : bluestarengineering9@gmail.com
Address : Gala No.6 Beside New Preet Motors - Hero Moto Corp, Near HP Petrol Pump, Shelar, Thane, Maharashtra, India.